We have all heard the horror stories of lawsuits filed against service companies for tens of thousands of dollar$, for things like slip and fall accidents, employee discrimination, hazardous conditions, illegal immigrant employment and the like.
Paralyzed Housekeeper Sues Condo Complex:
http://www.cmmonline.com/news.asp?N_ID=66606
Unsafe Floor Mat Allegedly Fingered in Slip and Fall Trial: http://www.madisonrecord.com/news/194952- burger-king-slip-and-fall-trial-to-begin-may-14
Cleaning Employee Sues over Unclean Duties: http://www.nypost.com/seven/01042007/news/regionalnews/peep__sweep_furor_regionalnews_laura_italia no____and_dareh_gregorian.htm
Wal-Mart Sued for Cleaning Contractor Allegedly: http://www.notinourname.net/detentions/walmart-5nov03.htm
However, maybe it's our turn to change this sue happy culture into a positive for our businesses by combating some of the lawsuits that may fall on them.
Did you hear about the lawsuit filed last week where a Detroit woman is suing her employer because her neighboring co-worker wore too much perfume and she has a chemical sensitivity? Using low scent or green cleaning agents, and using state of the art odor remediation techniques (certifications found at http://www.iicrc.org/) may be a great "benefit" to commercial clients who are aware of their responsibilities of this modern age that we live in. Or, in some business-to-business services, using products that you have proven to be safer and educating the customer about why you chose that product - for their own customers' safety.
